AI receptionist that answers every call on the first ring, 24/7
A patient calls at 12:40 pm while your front desk handles three walk-ins. The AI answers, finds Thursday's open slot, books it and sends the confirmation to WhatsApp. The call log reaches your CRM before the walk-ins reach the counter.
An AI receptionist is software that answers your business phone line, talks to callers in natural speech, books or reschedules appointments, answers common questions and transfers calls to a person when needed. GRX10's AI receptionist answers in under 700 ms and logs every call to your CRM.
Converse AI / Live calls
An AI receptionist is an AI answering service for your business line. It picks up every call 24/7, books or reschedules appointments, answers common questions and transfers callers to your staff. GRX10's AI receptionist answers in under 700 ms in all languages*, including English and Spanish, logs each call to your CRM and costs $0.119 per minute plus telephony.
AI receptionist for US small businesses, priced per minute
US callers expect a person to pick up, and most will not leave a voicemail. GRX10's AI receptionist answers every call on the first ring, day or night, books the appointment into your calendar and writes the call to your CRM. It speaks all languages*, including English and Spanish.
- ▸Dental and medical practices. Book, reschedule and confirm appointments, and answer insurance and opening-hours questions.
- ▸Home services. Take job requests for HVAC, plumbing, roofing and solar after hours, qualify them and book the visit.
- ▸Professional services. Screen new enquiries, capture the details and book a consultation with the right person.
- ▸Overflow and after-hours. Keep your front desk and let the AI take the calls they cannot reach.
AI receptionist pricing: $0.119 a minute plus telephony
You pay $0.119 a minute of conversation, plus telephony at carrier cost as a separate line on the invoice. There are no per-seat charges and no language surcharges. A typical two-minute call costs about $0.24 in platform fees. See full pricing.
US call recording consent and TCPA rules
An inbound receptionist answers calls your customers make to you. Some US states require every party to consent before a call is recorded, so the receptionist can announce at the start of each call that it is an AI and that the call is recorded. Outbound reminder and follow-up calls follow the FCC's TCPA rules on consent and calling hours. We review these requirements for your use case before go-live.
AI receptionist questions from US businesses.
What is an AI receptionist?
An AI receptionist is software that answers your business phone line 24/7, talks with callers in natural speech, books appointments, answers common questions and transfers calls to a person when needed. GRX10's AI receptionist also logs every call to your CRM.
What is the difference between an AI receptionist and an answering service?
A traditional answering service uses people to take messages, usually billed per minute or per call. An AI answering service like GRX10 answers instantly, books the appointment on the call, transfers urgent calls to your staff and writes every call to your CRM, at $0.119 per minute plus telephony.
How much does an AI receptionist cost?
GRX10 charges $0.119 per minute of conversation plus telephony at carrier cost as a separate line. There are no per-seat fees and no language surcharge, and a typical 2-minute call costs about $0.24 in platform fees.
Is an AI receptionist a good fit for a small business?
Yes. Dental and medical practices, home-services companies and professional firms use an AI receptionist to answer after-hours and overflow calls, book appointments and capture new enquiries instead of sending callers to voicemail.
Can an AI receptionist work as an AI call center?
Yes. For higher call volumes the same agent runs as AI call center software alongside your human agents. It handles routine calls and passes complex ones to a person with the full transcript and summary.
Will callers know they are talking to AI?
The AI identifies itself whenever a caller asks, and it can announce at the start of each call that it is an AI and that the call is recorded. Its first word comes in under 700 ms, so the conversation does not feel delayed.
Does it follow US call recording and TCPA rules?
Some US states require every party to consent before a call is recorded, so the receptionist can announce recording at the start of the call. Outbound reminder and follow-up calls follow TCPA rules on consent and calling hours, and GRX10 reviews the requirements for your use case before go-live.
What happens when the AI cannot resolve the call?
It transfers the call to your staff with a full transcript and a summary of the issue, so the caller does not have to repeat themselves.
Can I keep my existing phone number?
Yes. GRX10 can port your existing number or assign a new local number.
Which languages does the AI receptionist speak?
It speaks all languages*, including English and Spanish, detects the caller's language and switches mid-call when the caller does.
How do I set one up?
You describe the receptionist's job in one sentence, and GRX10 generates the prompt, greeting, guardrails and voice. You can start free in the Voice AI app and take a test call on your own phone, or book a demo.
The AI receptionist answers several calls at once
Your busiest hours and your callers' favourite hours are the same hours. A human front desk answers one call at a time; the AI answers all of them at once and treats the 6 pm caller the same as the 10 am one.
Converse AI / Reports
The AI receptionist answers questions, books appointments and routes calls
- Answers questions from your knowledge base: hours, prices, directions, availability. It never invents an answer outside your guardrails.
- Books and reschedules: reads your calendar live, offers two slots, confirms on WhatsApp.
- Routes with context: transfers to the right person with a two-line summary, so nobody says "please start over".
- Logs everything: caller, reason, outcome and recording land on the record in MicroCRM or your own CRM.
Converse AI / Calls
Call logs in MicroCRM or your own CRM
Caller, reason, outcome and recording land on the record in MicroCRM or your own CRM. The log reaches the desk before the caller hangs up.
MicroCRM / Contacts
| Time | Caller | Phone | Reason | Outcome | Duration |
|---|---|---|---|---|---|
| 12:41 | SRSofia Ramirez | +1 305 ••• 2214 | Reschedule | Booked | 01:12 |
| 12:38 | LMLucas Meyer | +1 617 ••• 8841 | Opening hours | Answered | 00:47 |
| 12:33 | ABAisha Bello | +1 404 ••• 5070 | New appointment | Booked | 01:36 |
| 12:29 | KWKen Watanabe | +1 206 ••• 6120 | Billing question | Transferred | 02:04 |
| 12:22 | HOHannah O'Brien | +1 773 ••• 9934 | Directions | Answered | 00:39 |
| 12:17 | RIRajesh Iyer | +1 408 ••• 4452 | Callback request | Message taken | 00:58 |
| 12:09 | ENEmily Novak | +1 312 ••• 7203 | Reschedule | Booked | 01:21 |
The AI receptionist replies in under 700 ms
The agent answers in the caller's language, all languages* supported, switching mid-sentence when the caller does. It identifies itself as an AI whenever asked.
- All languages*
- Switches language mid-sentence
- Says it's an AI whenever asked
Case study: inbound wait time cut from 14 minutes to 2
A digital lender with 8 million customers put its inbound line on the platform: average wait fell from 14 minutes to 2, first-call resolution reached 85%, satisfaction rose from 71% to 92%, and an L1 team of ninety became nine.
Related use cases: AI answering service, SDR and sales agent
The receptionist covers your main inbound line. Three sibling agents take the other jobs: nights and overflow, outbound qualification, and follow-up to close.
AI Answering Service
Nights, weekends and overflow: every call answered, messages taken, urgent callers escalated, bookings made.
Explore the answering serviceAI SDR
Calls every lead within 90 seconds, qualifies in the prospect's language, and books meetings into your closer's calendar.
Explore the AI SDRAI Sales Agent
Keeps every deal moving: follow-up calls on schedule, objections answered from your material, payment links mid-call.
Explore the sales agentThe GRX10 products behind the AI receptionist
Voice AI answers the call, MicroCRM keeps the record, and Nudge calls back anyone who hung up early and runs the follow-up.
Voice AI
Answers in the caller's language, all languages* supported, with the first word in under 700 ms.
Explore Voice AIMicroCRM
Every call lands on the customer record in MicroCRM or your own CRM: caller, reason, outcome and recording.
Explore MicroCRMNudge
Calls back anyone who hung up early and runs the follow-up across voice, WhatsApp and email until it's done.
Explore NudgeSet up an AI receptionist on your phone line
Hire the operators
Our team puts the AI on your line, loads the knowledge base, tunes the routing rules and runs the desk for you. You read the call log.
Book a demoWant to hear it answer first? Leave a work email and we'll set up a demo call.