An AI answering service that picks up when your team can't.
Friday, 7:05 pm. The office empties and the calls keep coming. The AI answers each one, books what it can, escalates what it must, and your Monday starts with a call log instead of a voicemail queue.
Night line · Fri 19:00 → Sat 08:00
23 callsThe answering service powers step 02 of the GRX10 engine
Your callers don't keep your office hours.
Enquiries peak in the evening and emergencies ignore the calendar. Campaign spikes bury a human desk. The AI takes the after-hours line, the weekend line and the overflow from your day team, with no hold music and no queue.
After-hours & overflow · This week
87 callsBook it, note it, or wake someone up.
- Bookable request? It books the slot and confirms on WhatsApp.
- Routine message? It takes the message, tags it and files it against the caller's record for the morning.
- Urgent by your rules? It escalates live: transfers to the on-call person or triggers a callback, with the transcript attached.
You define urgent. The rules run at the dispatch layer, not in a rep's judgement at 2 am.
Night dispatch · 02:12
Rules liveMonday starts with a log, not a voicemail queue.
Every night call lands on the record in MicroCRM or your own CRM: caller, reason, outcome and recording, sorted and waiting when your team opens.
| Time | Caller | Phone | Reason | Outcome | Duration |
|---|---|---|---|---|---|
| 19:06 | Marta Kowalski | +48 22 ••• 4471 | Reschedule | Booked | 01:08 |
| 20:14 | Chen Wei | +86 21 ••• 0937 | Opening hours | Answered | 00:44 |
| 21:33 | Amara Diallo | +221 77 ••• 214 | New appointment | Booked | 01:29 |
| 23:41 | Diego Alvarez | +34 91 ••• 5518 | Delivery query | Message taken | 00:57 |
| 00:26 | Leila Haddad | +971 4 ••• 7702 | Quote request | Message taken | 01:12 |
| 02:12 | Fatima Zahra | +212 5 ••• 8823 | Payment failure | Escalated | 02:31 |
| 06:48 | Tom Becker | +49 89 ••• 3306 | New appointment | Booked | 01:03 |
Per-minute pricing beats a retainer.
Human answering services bill monthly retainers whether the phone rings or sits silent. The AI bills per second of connected audio and nothing when nothing rings.
24/7 coverage without a night shift.
A digital lender took 300,000 monthly support calls to round-the-clock coverage with nine humans instead of ninety. Wait times fell from 14 minutes to 2. Satisfaction went up seven days a week, including 2 am on Sunday.
Same engine, three more jobs.
The answering service covers nights, weekends and overflow. For the daytime line, outbound qualification and deal follow-up, pick from its three siblings.
AI Receptionist
Your main line, all day: answers on the first ring, books appointments, transfers callers with context and logs every call.
Explore the AI receptionistAI SDR
Calls every lead within 90 seconds, qualifies in the prospect's language, and books meetings into your closer's calendar.
Explore the AI SDRAI Sales Agent
Keeps every deal moving: follow-up calls on schedule, objections answered from your material, payment links mid-call.
Explore the sales agentThree products, one night desk.
Voice AI answers the night line, MicroCRM files every call against the record, and Nudge turns overnight messages into morning callbacks.
Voice AI
Answers in the caller's language, 30+ supported, first word in under 700ms. Same at 7 pm or 2 am, with no hold music.
Explore Voice AIMicroCRM
Every night call lands on the customer record with caller, reason, outcome and recording, sorted before your team opens.
Explore MicroCRMNudge
Turns overnight messages into morning callbacks and runs the follow-up across voice, WhatsApp and email until it's done.
Explore NudgeTonight's calls can go answered.
Hire the operators
Our team puts the AI on your after-hours line, loads the knowledge base, sets the escalation rules and runs the desk overnight. You read the log.
Talk to usStart free
Forward your after-hours line and read the log tomorrow morning. Per-minute pricing, no seat fees. The first 100 minutes are free, no card required.
See pricingWant to hear it take a night call first? Leave a work email and we'll set up a demo call.