Run by us · Discipline 03

Telecalling services with AI and human callers

VoiceOps is calling operations, run for you. AI agents place the first call in seconds; human callers take the conversations that need them. Outreach, follow-up and verification at a scale a dial-room can't match, with every call written back to the record.

Book a demo See what we run

<30sSpeed-to-lead target

65%+Contact-rate target

24/7Calling coverage

Lead captured21:04:11

Web enquiry lands in MicroCRM, after business hours.

Voice AI calls21:04:35 · 24s later

Answers in the customer's language, qualifies against the script.

Qualified · visit booked21:07:52

Full transcript and outcome written to the record.

Human follow-up queuedNext day · 09:30

A caller picks up the conversation with full context on screen.

The job to be done

"Call every lead while it's still hot, through nights, weekends and launch spikes, and follow up until there's an answer."

What we run

Outbound calling, follow-up and verification calls

A full calling operation run by our team on the platform we built: AI for speed and scale, humans for judgment.

We run 01

First-touch outreach

AI agents call within seconds of capture, in your customer's language, and qualify while interest is highest.

We run 02

Follow-up calls

Reminders, callbacks and re-attempts run on a cadence. No lead drops because a rep got busy.

We run 03

Verification at scale

Thousands of calls for order confirmations, appointment checks and detail verification, every outcome recorded.

We run 04

Human escalation

Trained callers take the conversations AI shouldn't (objections, negotiations, sensitive calls) with full context on screen.

How it works

VoiceOps runs on Voice AI and MicroCRM

VoiceOps runs on two of the products we ship, the same ones you can buy and run yourself.

Voice AI makes the calls

AI voice agents that speak your customer's language, qualify against your script, handle objections from your knowledge base and book the next step.

Explore Voice AI

MicroCRM keeps the record

Every call, transcript and outcome is written back to the lead record automatically. Nothing lives in a caller's notebook.

Explore MicroCRM

Humans where it matters

Our staffed calling pods pick up where AI hands off: same record, same script discipline, same pipeline number.

Proof & expectations

VoiceOps targets: speed-to-lead under 30 seconds

Operating targets we manage to, agreed per engagement, not guarantees: speed-to-lead under 30 seconds and contact rate over 65%.

From an engagement we can talk about (client anonymised):

Clean Energy Leader

#1 in incremental market share with consistent MoM revenue growth.

Full-cycle revenue operations including a voice-AI call centre and an on-ground sales team.

See the case studies

The rest of the engine

Other GRX10 managed services: DemandOps, SalesOps, SupportOps

One team runs all five disciplines, and reports to one number. See all five disciplines →

Discipline 02

DemandOps

Fill the pipeline: campaigns, channels and qualification, operated for you.

See how DemandOps works

Discipline 04

SalesOps

Pipeline to close: cadences, deal reviews and a forecast you can plan against.

See how SalesOps works

Discipline 05

SupportOps

Keep and grow: onboarding, service, renewals and retention as running motions.

See how SupportOps works

Hire our VoiceOps team

Run VoiceOps for me

Hire the operators

AI + human calling for outreach, follow-up and verification, run end to end by our team.

Book a demo

I'll run it myself

Buy Voice AI and MicroCRM

Voice AI and MicroCRM, the same products our calling floor runs every day.