Built for hospitals and clinics · Patent-pending architecture

Every appointment confirmed. No front desk required.

A patient books a consultation online. The day before, our AI calls, confirms attendance in the patient's language, and offers a reschedule if the time no longer works. If they still miss it, the AI calls back within 30 minutes and rebooks the slot. Your front desk never dials a number.

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No contracts · Reply within 1 business day
30 minNo-show response
30+Languages
24/7Always on
Per-secondBilling
app.Voice AI — patient timeline

Patient timeline · J. Mensah

Live
Appointment booked02 Jul · 14:12
Online portal · cardiology consult · Thu 09:30 · +233 24 ••• 6604
AI confirmation callWed · 10:05
Day before · attendance confirmed · language: English
Reminder + prep sentWed · 10:07
WhatsApp · directions and fasting instructions
Post-visit follow-up callFri · 11:00
Day after · recovery check-in · no distress flags · logged to record
AI Call Detailscompleted
Phone
+233 24 ••• 6604
Duration
01:20
Language
English
Disposition
Confirmed
The no-show problem

An empty slot is revenue you never get back.

A missed consultation can't be resold at 09:31. Front desks are too busy checking patients in to call tomorrow's list, so reminders become texts, and texts get ignored. A phone call the day before, in the patient's own language, with a reschedule offered on the spot, is the fix that moves the number most: one hospital network took no-shows from 40% to 12% with exactly that call, and nothing else.

app.Voice AI — attendance analytics

No-show rate by reminder approach

Production
AI call, day before + WhatsApp12%
14-hospital network, in production
No reminder call40%
same network, before deployment
Workloads

Three workloads. Production-ready.

Confirmations & reminders

Calls patients the day before, confirms attendance, offers a reschedule if needed, and sends prep instructions on WhatsApp. Handles "I want a different doctor" without escalating; it rebooks against your calendar.

Call flow: greet in the patient's language → confirm the appointment → reschedule if needed → prep instructions → WhatsApp confirmation.

No-show recovery & win-back

Calls within 30 minutes of a missed appointment, finds out why, and offers an immediate rebooking, same-day where the calendar allows. Visits that would quietly disappear come back onto the schedule.

Post-visit & diagnostics follow-up

Results-ready alerts, prescription reminders and post-procedure check-ins. Distress signals escalate to a human nurse instantly, and the AI stays on the line until the handoff completes.

Distress escalation to a human nurse Booking-system sync on every call WhatsApp follow-up after every call
The language advantage

Patients relax in their own language.

A patient juggling worry and logistics shouldn't also juggle a second language. The agent detects the caller's language on the first greeting and stays in it, switching mid-sentence when the caller does, so fasting instructions are followed, reschedules are understood, and elderly patients aren't handed to whichever relative speaks English.

app.Voice AI — live transcript

Live call · M. Laurent

in progress
AI Agent · French

Bonjour, puis-je parler à M. Laurent ? Je vous appelle pour confirmer votre rendez-vous de demain à 9h30.

Caller

Oui, c'est moi — actually, English is fine.

AI Agent · English

Of course. You're confirmed for 9:30 tomorrow with the cardiologist — would you like the directions and preparation notes on WhatsApp?

language detected: Frenchmid-sentence switch: English30+ languages
Case study

A hospital network cut no-shows from 40% to 12%.

Deployment: multi-city hospital network · 14 hospitals · 2.8M patient records.

No-show rate
12%
Down from 40%
Calls a month
5,000+
Fully automated
Payback period
3 weeks
On platform + telco spend
Front-desk dials
0
Confirmations fully offloaded

"Every prevented no-show is pure margin. The AI paid for itself in three weeks."

COO, hospital network
The full loop

The call is step two of four.

The booking becomes a MicroCRM record (Capture). The AI confirms, reminds and recovers (Converse). Nudge runs the prep-instruction sequence, the reschedule chase and the results follow-up (Close). After the visit, the same record runs annual check-up and screening-programme conversations (Retain).

01
Capture
The booking becomes a record
02
Converse
The AI confirms and recovers
03
Close
Nudge runs every cadence
04
Retain
Check-ups and screenings
How the engine works
FAQ

Questions clinic operators ask us.

Which booking systems and EMRs does this integrate with?
Any system that can hit a webhook, expose an API or export a CSV: hospital management systems, clinic booking tools and custom EMRs. Appointments, reschedules and call dispositions sync back automatically.
How is patient data protected?
Recordings and transcripts are encrypted and access-controlled, with configurable retention and a signed data-processing agreement. The agent books, reminds and escalates. It never gives diagnoses or medical advice, and it never asks for payment details on a call.
What happens if a patient sounds distressed?
Escalation rules route distress signals to a human nurse instantly, and the AI stays on the line until the handoff completes. You define the trigger phrases and the escalation path per campaign.
What does it cost?
One per-minute platform rate plus telco at carrier cost, billed per second. A typical confirmation call runs under two minutes, a fraction of one empty consultation slot. See pricing.
Will patients know it is an AI?
The agent identifies itself as an AI whenever asked. Most callers stay on the line: first-word response is under 700ms and the voice rates human-natural.
The engine, end to end

The call is one step. The engine is four.

Voice AI runs step 02 for healthcare. The rest of the engine keeps patients and their records from falling through the cracks.

Step 01 · Capture

MicroCRM

The booking becomes a record the moment it lands: patient, department, slot and status, with every AI call written back to it.

Explore MicroCRM
Step 03 · Close

Nudge

Prep-instruction sequences, reschedule chases and results follow-ups. Every visit moved forward on the right channel until it happens.

Explore Nudge
Step 04 · Retain

Back to the record

After the visit, the same record runs annual check-up and screening-programme conversations.

See the full loop

Tomorrow's schedule is already filling.

Run it for me

Book a free demo

Put the AI on it. Book a demo and we will run a confirmation call on your own test booking: confirmed, reminded and synced to your schedule.

Book a free demo
I'll run it myself

Try the app yourself

Describe your clinic in one sentence, connect your booking calendar, and take a test call the same day. Most clinics run their first reminder campaign inside a week.

Try the app yourself

Tell us your no-show rate. We'll show you the day-before confirmation call on your own number.