MicroCRM · Real estate CRM

A real estate CRM that calls every enquiry in 90 seconds.

MicroCRM captures property enquiries from portals, Meta lead ads, your website and walk-ins. An AI agent calls each buyer within 90 seconds, qualifies budget and configuration, and books the site visit. Quotes, deals and every conversation stay on one buyer record.

Built for developers, brokers and channel partners · Updated Sep 2026 · GRX10 team

The short answer

A real estate CRM records every property enquiry as a lead and tracks it through site visit, quotation, negotiation and booking, so the sales team always knows which buyer to call next. MicroCRM adds AI calling to that pipeline, so each portal lead is called, qualified and booked for a site visit without waiting for a person to pick it up. It charges one price per company, so every sales executive, relationship manager and channel manager can use it.

StageWhat MicroCRM doesWhere the lead usually goes cold
EnquiryPortal, Meta, website and walk-in leads become buyer records instantly, tagged by project and sourceCSV exports downloaded once a day
First callAI calls within 90 seconds, in the buyer's language, between 9 am and 9 pmA callback the next morning
QualificationConfiguration, budget band, location preference and possession timeline captured on the callNotes in a personal phone
Site visitTwo slots offered and the visit booked on the callBack-and-forth over several days
Before the visitReminder call the day before to reduce no-showsNo reminder
QuotationQuote prepared on the deal, with discount approvals for anything above your limitPrice sheets sent from personal email
After the visitFeedback call captures objections, fence-sitters enter nurtureFollow-up depends on the executive
Old leads60-day-cold leads called again about new inventory and launchesNever contacted again
Features for real estate teams

Built around the property sales cycle.

Developers and brokers sell through many sources, projects and people at once. MicroCRM keeps each buyer on one record, from the first portal enquiry to the booking, so nothing depends on one executive's phone or memory.

Why speed matters

Property buyers talk to whoever calls first.

Buyers often send enquiries on several property portals in one sitting. The Lead Response Management study by MIT and InsideSales.com found that the odds of qualifying a lead are 21 times higher when a company calls within 5 minutes rather than 30 minutes. A later audit of 2,241 companies, published in Harvard Business Review, found that firms which responded within an hour were nearly seven times more likely to qualify the lead than firms which responded an hour later.

In Indian real estate the gap is often wider. Before moving to AI callback, the Mumbai developer described below took more than 14 hours on average to call a portal lead. MicroCRM's AI agent calls at 8:45 pm on a weekday or 9 am on a Sunday, in the language the buyer used on the form, and passes warm leads to the relationship manager with the call transcript attached.

Results

A Mumbai developer tripled its tour conversions.

A residential developer in Mumbai with four active projects moved its portal leads to AI callback. Across the same portals and the same ad spend, the company recorded the following results.

Compliance

TRAI calling hours and approved project claims.

Outbound calls follow TRAI’s commercial-communication rules. The AI calls buyers between 9 am and 9 pm, and enquiries that arrive after 9 pm are called from 9 am the next day. Every call is recorded and logged to the buyer record for audit.

Scripts use only your approved project claims, such as RERA registration details, configurations and price ranges. Guardrails stop the agent from inventing possession dates, offering unapproved discounts or over-promising.

Pricing

Real estate CRM pricing.

MicroCRM Starter costs ₹9,899 a month with 800 AI calling minutes and up to 500 leads a month. Growth costs ₹32,999 a month with 2,000 AI minutes and up to 5,000 leads a month. Every plan has unlimited users, so channel managers, site-visit coordinators and relationship managers can all work in the CRM. India prices, billed monthly, plus GST. Annual billing gives two months free. See full pricing.

A typical qualification call runs about two minutes. Minutes above the plan allowance bill at the plan's per-minute rate.

When it may not fit

Inventory and post-sales tools.

MicroCRM covers the pipeline from enquiry to booking, including calling, quotes and follow-up. Developers who need unit-level inventory, cost sheets and post-booking payment demand letters in the same system should check those requirements with us, or keep a dedicated ERP and send leads to MicroCRM. Teams that already use Salesforce, Zoho or LeadSquared can add the AI calling layer through Nudge without moving CRM.

FAQ

Common questions.

What is a real estate CRM?

A real estate CRM is software that records every property enquiry as a lead and tracks it through calls, site visits, quotation and booking, so the sales team knows which buyer to contact next.

Which property portals does MicroCRM work with?

MicroCRM accepts leads from any source that can send a webhook or export a CSV. For property portals such as MagicBricks, 99acres and Housing.com, that means the portal's own lead webhook where available, or a CSV upload of the portal's lead export. Website forms connect directly, and Meta lead ads sync in as they arrive.

How fast does the AI call a new lead?

Within 90 seconds of the enquiry between 9 am and 9 pm. The agent confirms configuration, budget band and possession timeline, then offers site-visit slots. Enquiries that arrive after 9 pm are called from 9 am the next day.

Is the AI calling TRAI compliant?

Outbound calls follow TRAI's commercial-communication rules. Calls are placed only between 9 am and 9 pm, and every call is recorded and logged for audit.

Can sales teams send quotes and proposals from MicroCRM?

Yes. Quotes are prepared on the deal, and discounts above the limit you set go to a manager for approval before the buyer receives the quote.

Does the AI speak Hindi and other Indian languages?

Yes. The agent detects the buyer's language on the first greeting and switches mid-sentence when the buyer does. Voice AI supports 22+ Indian languages and 30+ languages overall.

How much does MicroCRM cost for a real estate team?

Starter costs ₹9,899 a month with 800 AI minutes and 500 leads a month. Growth costs ₹32,999 a month with 2,000 AI minutes and 5,000 leads a month. Both have unlimited users. Prices exclude GST.

Is the AI compliant with property-marketing rules?

Scripts follow your approved project claims, such as RERA details. Guardrails block invented possession dates, unapproved discounts and over-promising, and every call is recorded and logged.

Your next portal lead arrives tonight.

See it on your leads

Book a demo

We set up MicroCRM on your lead sources and show you the first leads being called, qualified and logged.

See also
Voice AI for real estate →MicroCRM →CRM with unlimited users →Pricing →