A digital marketing agency for Dubai and the UAE that also runs your sales follow-up

Most UAE businesses that search for a marketing agency in Dubai want more qualified enquiries and a clear view of which spend produced sales. GRX10 covers the full path from the first ad impression to the signed deal, with one team accountable for each stage.

You can take one service or combine several. Each engagement is scoped to your sales cycle, your channels and the number of enquiries your team can handle.

• ▸DemandOps. Our team plans and runs performance marketing on Google, Meta and LinkedIn, produces the creative, video and content, and qualifies leads before they reach your sales team. See DemandOps.
• ▸VoiceOps. A mix of AI voice agents and human callers from our own call floor contacts, qualifies and follows up with your leads. See VoiceOps.
• ▸Voice AI. AI voice agents answer inbound calls and make outbound calls in Arabic, English, Hindi and more than 30 languages in total. See Voice AI.
• ▸MicroCRM. A lightweight AI-first CRM that captures leads from Meta lead ads, Google, website forms and inbound calls, with unlimited users on every plan. See MicroCRM.
• ▸SalesOps. We set up follow-up cadences, run deal reviews, support telesales teams and build the forecast. See SalesOps.

GRX10 Voice AI speaks Arabic and English, and it detects the language the caller uses and switches mid-call when the caller does. For customer bases that include Hindi and Urdu speakers, the agent can hold the conversation in Hindi.

The agent gives its first spoken response in under 700 milliseconds on real phone calls. It runs on a single audio-to-audio model with a patent-pending architecture, so speech is not passed through separate speech-to-text, language model and text-to-speech steps.

Your team describes the agent's job in one sentence in the agent studio, and GRX10 generates the prompt, greeting, guardrails and voice. Before go-live, your team listens to test calls in each language and approves the script.

When a caller needs a person, the agent hands the call to your team with the full context. Every call is recorded, transcribed, summarised and written to the CRM with a disposition, so a sales manager can review any conversation later.

Engagements are run from our office in Bengaluru, where our call floor, creative team and engineers work together. Calls with your team are scheduled in UAE business hours.

• ▸Scoping call. We review your offer, channels, current lead volume and sales process, and agree which services the engagement covers.
• ▸Plan and targets. We agree operating targets for the engagement, such as a qualified-lead rate above 35%, speed-to-lead under 30 seconds and contact rate above 65%. These targets are agreed per engagement and carry no guarantee.
• ▸Setup. MicroCRM goes live in days, connected to your Meta lead ads, Google campaigns, website forms and inbound calls. If you keep Salesforce, HubSpot or Zoho, Nudge runs follow-up on your existing CRM.
• ▸Run and review. Our team runs the campaigns and calling, and you see every lead, call recording and deal stage in one timeline per lead.

Product pricing is published in US dollars. Managed services such as DemandOps, VoiceOps and SalesOps are quoted per engagement after the scoping call.

Voice AI costs $0.119 per minute for the platform, with telephony billed at carrier cost as a separate line. There is no surcharge for Arabic or any other language, and a typical 2-minute call costs about $0.24 in platform fees. MicroCRM plans are billed monthly with no setup fee, and annual billing gives two months free.

A traditional agency usually reports on clicks, impressions and cost per lead, and the leads then pass to a sales team that may call them hours or days later. GRX10 runs the follow-up as well, so the same team that buys the media also sees which leads were contacted, qualified and converted.

This changes what you can measure. Source attribution in MicroCRM ties each deal back to the campaign that produced it, and the pipeline shows stage, value, probability and expected close for every opportunity.

GRX10 has operated since 2023 and works with customers in India, the US and APAC. GRX10 won Martech Emerging Product of the Year at the ET BrandEquity awards, and GRX10 is a member of NVIDIA Inception.