From stranger to repeat customer.
The full GRX10 engine, stage by stage: who does what, which product or team carries it, and where revenue comes out. Scroll — each stage hands off to the next.
Where do we even start?
We sit with you before anything runs: market and competitor map, who to sell to, what to say, and which channels deserve the spend. Every stage below executes this plan.
Where will demand come from?
Our performance marketers run your campaigns on Google and Meta while our creative team ships the ads, landing pages and video they need. Leads arrive with a cost per lead you can see.
A lead came in at 9 pm. Where does it live?
Every enquiry — form, call, walk-in, WhatsApp — becomes one record in MicroCRM with a source, an owner and a next step. From here, nothing depends on memory.
Who talks to them before they go cold?
Voice AI calls back in about 90 seconds, in the caller's own language. WhatsApp AI carries the thread when they'd rather type — voice notes included. Every word lands back on the record.
Who remembers the follow-up on day 9?
Nudge runs the sequence: the right channel at the right hour, wait states, escalations — and it keeps going until the deal moves. It works on MicroCRM or the CRM you already have.
When does a person step in?
When a deal needs a human, our VoiceOps call centre and SalesOps closers take the warm handoff — with the whole conversation history in front of them, so the customer never repeats themselves.
Where's the money recorded?
The order, the payment and the paperwork close in MicroCRM, attributed to the campaign that started it. You see cost per lead become cost per sale.
What happens after the sale?
Nudge schedules the renewal and repeat-order touches; our SupportOps team handles onboarding, service and upgrades. Customers who stay come back — and bring the next customers with them.