AI calling for car dealerships: enquiry callback in 90 seconds
It's 8:43 pm and a buyer has just configured a car on your website. Our AI calls at 8:45, confirms the variant and the trade-in, and books Saturday's test drive, with a confirmation call the day before so the visit happens.
Converse AI / Calls
Car buyers test-drive at the dealer who calls first
A serious buyer enquires with three dealerships in one evening and test-drives at whichever one calls back. The Lead Response Management study by MIT and InsideSales.com found qualification odds 21x higher when someone calls a lead within 5 minutes rather than 30. A later audit of 2,241 companies, published in Harvard Business Review, found that firms which responded within an hour were nearly seven times more likely to qualify the lead. Your showroom team is on the floor with walk-ins; the web enquiry waits until tomorrow. Our AI calls inside 90 seconds, evenings and Sundays included, within TRAI's permitted calling hours, in the language the buyer used on the form.
Converse AI / Reports
Dealership calls the AI handles: test drives, service, exchange
90-second enquiry callback
The buyer enquires on your website, an OEM feed or a marketplace listing. The AI calls, confirms model and variant, checks trade-in and finance interest, and books a test-drive slot from the showroom calendar.
Call flow: greet in the enquiry's language → confirm model and variant → trade-in check → finance interest → offer two slots → confirmation message.
Service reminder calls
Calls go out 30, 15 and 5 days before the service due date: book the slot, confirm pickup versus drop-in, send the confirmation. No-shows get a same-week win-back call; lapsed customers get one with their service history on hand.
Exchange enquiry follow-up
Owners due for an upgrade get a call that references their current vehicle, gauges exchange intent and books an appraisal visit. Warm intent routes to your sales team with the transcript attached.
Variant and trade-in questions in the buyer's language
The agent detects the caller's language on the first greeting and stays in it, switching mid-sentence when the caller does. Buyers discuss variants and trade-ins more freely in their own language, and the agent covers languages your Saturday roster can't.
Converse AI / Live calls
Boa noite, falo com Rafael? Ligo sobre o seu interesse no SUV compacto de há um minuto.
Sim, sou eu. Actually, English is fine.
Of course. You shortlisted the automatic variant. Would Saturday morning work for a test drive, or is a weekday evening easier?
Dealer group case study: test-drive show-ups up 38%
Deployment: multi-brand dealer group · 12 cities · ~40 showrooms · passenger and commercial vehicles.
"Every showroom visit a customer doesn't take is a lost sale. The AI never forgets to follow up, and it switches languages when it needs to."
COO, multi-brand dealer group
From car enquiry to service and exchange in four steps
The enquiry becomes a MicroCRM record (Capture). The AI calls and books the test drive (Converse). Nudge runs the day-before confirmation, the post-visit follow-up and the service-reminder cadence (Close). After delivery, the same record runs service, exchange and referral conversations (Retain).
Questions dealer principals ask about AI calling
Which DMS and CRMs does this work with?
What does it cost?
Will buyers know it is an AI?
Can one agent handle sales, service and exchange calls?
How fast can we go live?
Get your test car enquiry called back in 90 seconds
Book a demo
Put the AI on it. Book a demo and we will call your own test enquiry back in 90 seconds: qualified, booked and synced to your DMS.
Book a demoTry the app yourself
Describe your dealership in one sentence, upload your model list, and take a test call the same day. Most dealer groups run their first campaign inside a week.
Start freeTell us where your enquiries come from. We'll show you the 90-second callback on your own number.