GRX10 case studies in voice AI, CRM and revenue operations
The engagements we can talk about, with the numbers that moved. Each card shows the industry and the mix we ran: some pure services, some product-only, most a blend.
Sargam Marine Cathodes
Case studies by industry and solution mix
Named where we can, described where confidentiality applies. Every card lists the mix we ran.
Online K-12 school
A high-volume admissions team runs on a standalone MicroCRM deployment: every parent enquiry captured, no counsellor on spreadsheets.
Clean Energy Leader
#1 in incremental market share with consistent month-on-month revenue growth.
Green Hydrogen Pioneer
Unified messaging and shorter enterprise sales cycles.
High-Growth e-Commerce Brand
Record-high conversion velocity and repeat buyers.
Industrial & Manufacturing Major
Doubled qualified inbound interest within six months.
Energy Tech Firm
Predictable pipeline across US markets.
Personal Guidance SaaS
Measurable ROI and increased share in target financial verticals.
Voice AI results from six live deployments
Live customer environments, not demos or pilots, running across lending, education, healthcare, rooftop solar and e-commerce. Each card shows the outcome and the mix behind it.
Tier-1 EdTech platform · K12 tutoring · 2.1M registered parents
- Lead-to-trial conversion doubled in eight weeks
- 10,000 calls a day, automated end-to-end
- Cost per booked trial down 88%
- A 60-seat calling floor retired
Tier-1 lender · unsecured loan book · 7–15 day overdue bucket
- Promise-to-pay up from 30% to 41% in 90 days
- 48,000 calls a month, 1,200 concurrent
- 100% list coverage, up from 70%
- Zero regulator complaints in six months
Digital lender · personal loans · 8M customers
- 24/7 support with nine humans, not ninety
- First-call resolution at 85%
- Average wait down from 14 minutes to 2
- CSAT up from 71% to 92%
Multi-city hospital network · 14 hospitals
- No-shows cut to less than a third
- 48-hour WhatsApp reminder + voice-call confirmation loop
- 5,000+ calls a month, fully automated
- Payback in three weeks
Tier-1 rooftop solar installer · 28 cities
- Survey-visit conversion, enquiry to booked survey
- Every enquiry called back in 90 seconds, was 18 hours
- Cost per closed lead down 62%
D2C lifestyle brand · 55% cash-on-delivery share
- Return-to-origin rate halved
- 18% of abandoned carts recovered by call
- 45-second average verification call, before dispatch
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