Guide · Voice AI pricing

Retell AI pricing explained: per-minute cost, add-ons and a 2-minute call

Retell AI pricing is pay-as-you-go at $0.07 to $0.31 per minute for voice agents, as listed on retellai.com, checked 12 Oct 2026. The per-minute rate is built from Retell's voice infrastructure ($0.055/min), your chosen LLM and text-to-speech voice, and telephony. New accounts get $10 in free credits.

Guide · Updated Oct 2026 · GRX10 team

Plans

Retell AI pricing plans as listed on retellai.com

Retell publishes two plans, in US dollars, as listed on retellai.com, checked 12 Oct 2026. Pay-as-you-go covers voice agents at $0.07 to $0.31 per minute and chat agents from $0.002 per message, with 20 concurrent calls included. Enterprise has custom pricing for voice and chat agents, no cap on concurrent calls, custom MSA and DPA terms, role-based access control and custom SSO.

How the rate is built

How Retell AI pricing per minute is built up

Retell's calculator adds four parts. Retell voice infrastructure is a fixed $0.055/min. Text-to-speech depends on the voice provider. The LLM depends on the model you pick, and telephony depends on where the number is.

ComponentPublished rate (retellai.com, 12 Oct 2026)
Retell voice infrastructure$0.055/min
Text-to-speech$0.015/min (Retell, Minimax, Fish, Cartesia, OpenAI, Inworld); ElevenLabs Flash $0.040; Multilingual v2 $0.06; v3 Conversational / v4 Turbo $0.08; v3/v4 $0.10
LLM (examples)GPT 5.6 Terra and Claude 5 Sonnet $0.064/min (marked Recommended); GPT 5.4 $0.080; GPT 5.5 $0.16; Gemini options $0.0096 to $0.048; Claude options $0.0032 to $0.16
Telephony$0.015/min on the default selection; varies by country; no charge for SIP trunking or custom telephony
Per-minute add-onsKnowledge base +$0.005; advanced denoising +$0.005; safety guardrails +$0.005; PII removal +$0.01; AI quality assurance $0.10 (first 100 minutes free)
Monthly feesPhone number $2.00; verified number $10.00; concurrency $8.00 each beyond the 20 included; knowledge base $8.00 each beyond 10 free; SMS $20.00
Worked example

What a 2-minute call costs on Retell AI

Take a configuration built only from figures on Retell's page. Voice infrastructure at $0.055, a $0.015 voice, GPT 5.6 Terra at $0.064 and telephony at the default $0.015 add up to $0.149 per minute. A 2-minute call is 2 × $0.149 = $0.298, before any add-ons or monthly fees.

Bring your own SIP trunk and Retell's telephony line drops to zero, giving $0.134/min or $0.268 for 2 minutes, plus whatever your carrier charges. Swap to an ElevenLabs Flash voice ($0.040) on Retell telephony and the rate becomes $0.174/min, or $0.348 for the call.

Two figures are ambiguous. The page shows telephony at $0.015/min for the default country selection, but the rates for other countries, including India, were not visible in the page content we checked. The page also does not explain which configurations produce the $0.07 and $0.31 ends of the headline range.

Comparison

Retell AI pricing compared with GRX10 Voice AI

GRX10 Voice AI is priced at $0.119/min for the platform (₹7.99/min in India), with telephony at carrier cost as a separate line (₹0.85/min on managed SIP in India). The voice model is included and there is no language surcharge. A typical 2-minute call is about $0.24 or ₹16 on the platform line. Retell can come in cheaper if you pick a low-cost LLM and voice, and its per-second billing and transfer rule are clearly published.

Retell AI (as listed on retellai.com, 12 Oct 2026)GRX10 Voice AI
Headline rate$0.07 to $0.31/min, depending on LLM, voice and telephony$0.119/min platform (₹7.99/min in India)
What the rate coversVoice infra $0.055 plus separately priced LLM and TTSSingle audio-to-audio model included
Telephony$0.015/min default selection; no charge on your own SIP trunkSeparate line at carrier cost; ₹0.85/min on managed SIP in India
2-minute call (example above)$0.298 with Retell telephony; $0.268 plus carrier on own SIPAbout $0.24 platform plus telephony at carrier cost
ExtrasPer-minute add-ons and monthly fees for numbers and extra concurrencyRecording, transcript, summary and CRM disposition on every call
LanguagesNot stated on the pricing page30+ languages, 22+ Indian, no language surcharge
Managed serviceDedicated implementation support listed as an Enterprise add-onOptional VoiceOps team runs the calling operation for you
Choosing

When Retell AI pricing fits and when GRX10 Voice AI fits

Retell suits product teams that want to choose each layer of the stack, compare LLMs and voices on price, and bring their own SIP trunk. Its pricing page is detailed enough to model costs before you build.

GRX10 Voice AI suits teams that want one platform rate with the model included and first-word response under 700 ms on real phone calls. It works in Hindi, Tamil, Hinglish and other Indian languages, switching mid-call when the caller does. Every call is written to the CRM with a disposition, and a warm handoff passes full context to your human agent. India outbound calls run within TRAI's 9 am to 9 pm hours and DND rules. Read the full GRX10 Voice AI vs Retell comparison, or talk to us to book a demo.

Sources, checked 12 Oct 2026: www.retellai.com/pricing

FAQ

Common questions.

How much does Retell AI cost per minute?

Retell lists $0.07 to $0.31 per minute for voice agents on pay-as-you-go, as listed on retellai.com, checked 12 Oct 2026. The final rate depends on the LLM, voice and telephony you choose.

What is included in Retell AI's per-minute price?

Retell's voice infrastructure is $0.055/min, and the LLM, text-to-speech voice and telephony are priced separately on top. Add-ons such as knowledge base, denoising and PII removal add $0.005 to $0.01 per minute each.

Does Retell AI charge for telephony?

Retell shows $0.015/min for the default telephony selection, with rates that vary by country. It lists no charge when you use SIP trunking or custom telephony, though your own carrier will still bill you.

Does Retell AI have free credits or a free concurrency allowance?

Retell's pricing page lists $10 in free credits and 20 concurrent calls included free. Extra concurrency is $8.00 per concurrent call per month.

Is GRX10 Voice AI cheaper than Retell AI?

It depends on your Retell configuration. GRX10 charges $0.119/min platform plus telephony at carrier cost, while Retell ranges from $0.07 to $0.31/min, so a low-cost Retell setup can be cheaper and a premium LLM or voice can cost more.

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See also
GRX10 Voice AI vs Retell →Voice AI →Pricing →GRX10 Voice AI vs Vapi →VoiceOps →All resources →