Built for India's D2C + marketplace brands

Patent pending — Indian Patent Office

Verify COD orders.Reduce RTO. Recover carts.

AI calling agents that verify every COD order, win back abandoned carts, and follow up post-delivery — at a per-call cost lower than your platform commission.

  • +COD verification at ~₹0.40 per confirmed order — kills fake-COD RTO risk
  • +Abandoned cart recovery — 2-hour follow-up call in Hindi/regional
  • +Order confirmation + delivery prep — confirms address, slot, alternate number
  • +Returns + exchange follow-up — handles refund queries, slot books reverse pickup
  • +Shopify, WooCommerce, Unicommerce integration — disposition + intent in your dashboard
  • +~700ms first-word latency, patent-pending audio-native model
~700msFIRST-WORD P95
AllINDIAN LANGUAGES
24/7ALWAYS ON
₹7.99/MIN PLATFORM

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Tell us about your business. We'll come back within one business day with a tailored walkthrough for E-Commerce.

No contracts•Reply within 1 business day•Patent pending

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Try the app yourself
Industry data fromMcKinseyForresterGartnerHBRNASSCOM•DPDP Act 2023 ready•Hosted in Mumbai

The architecture wedge

One model.Not three.

Every other voice AI you've tried stitches three AI models in series — speech-to-text, then a language model, then text-to-speech. Each hop adds delay and throws away the human texture of a conversation. We use a single audio-to-audio model. That's why our 700ms is real — and why prosody, hesitation, and laughter survive.

Use cases for E-Commerce

Three workloads.Production-ready.

Pre-shipment · COD verify

COD order verification

Every COD order called within 30 minutes of placement. AI confirms address, alternate number, delivery slot, asks "are you sure" twice. Cancels fake orders before they ship.

+30-min SLA
+Fake-COD detection
+~₹0.40 per call

Cart · recovery

Abandoned cart recovery

Cart abandoned > 2h → AI calls in Hindi/regional, references the specific items, offers minor discount (configurable), takes payment intent.

+2h trigger
+Razorpay link
+Personalised pitch

Post-delivery

Returns / exchange / NPS

Calls 3-7 days post-delivery, asks for satisfaction NPS, offers exchange slot if unhappy, asks for review/UGC if delighted.

+NPS capture
+Reverse pickup booking
+Review nudge
Transparent pricing
₹7.99/min platform + ₹0.85/min telco at cost
Per-second billing · No minute round-up · BYO SIP optional
See full pricing

Case Study

COD Verification & Cart Recovery

A D2C brand saved ₹2.1Cr a quarter by calling every COD customer before dispatch — and recovered 18% of abandoned carts.

D2C · outbound · productionD2C lifestyle brand · ₹400cr GMV · 55% COD share
18%
cart recovery
Calls to abandoned carts → purchase
₹0.40
/ confirmed order
Platform + telco blended
52%
RTO reduction
Return-to-origin rate halved
45 sec
avg call duration
Short, polite, to the point

"Our RTO rate halved. That's ₹200-per-order saved, on 8,000 orders a day. Do the math."

— VP Operations · D2C brand

Why GRX10

Built for India.Not Just Translated.

Global platforms and local vendors both fall short for Indian businesses. Here's where GRX10 stands apart.

Feature
GRX10
Global Competitors
Local Vendors
Indian language support
✓Native — every Indian language
XEnglish-primary
~2–3 languages only
Voice latency (end-to-end)
✓~700ms
~1,200–2,000ms
X2,000ms+ typical
Code-switching mid-sentence
✓Native ability
XNot supported
XNot supported
WhatsApp + Voice unified platform
✓Native integration
XSeparate tools
~Basic only
INR pricing — India-based billing
✓Yes, INR
XUSD only
✓Yes
Setup time to go live
✓Days, not weeks
X4–8 weeks
~2–4 weeks
Patent-pending native audio architecture
✓Filed, India
XCascaded STT/LLM/TTS
XCascaded STT/LLM/TTS
Dedicated India support team
✓Yes
XNo
✓Yes

Get Started

Ready for voice AI built for E-Commerce in India?

Built in India, for India. Tell us about your business and we'll come back with a tailored walkthrough.

Try the app yourself
No contracts•Reply within 1 business day•Patent pending